Frequently Asked Questions
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Do you take custom orders?
We do! Please contact us for pricing and availability. We can render the design for you to make sure you love it, but you’ll have to place an order first. After that, we offer unlimited revisions to make sure you’re going to love your product.
What is the return policy?
Sometimes accidents happen! We are not perfect and neither is UPS; If you receive an emblem and that is damaged or defective, contact us with photos within 14 days and we will pay the return shipping and send you a new one! Due to the nature of the product, return claims made after 14 days of receiving the product will not be accepted.
Defective emblems include, but may not be limited to, faded or blotchy powder, bent aluminum, defective adhesive, incorrect colors based on order requirements, ect. Small imperfections may exist naturally on some products, as all are hand finished and hand assembled. We always strive for perfection, so if you believe something went wrong with your product, contact us and we’ll try to work with you to make it right!
Each and every product is made from scratch for each customer, and because of this we cannot accept regular returns for correct products. Please ensure you review all product details prior to ordering. If you’re unsure about something, reach out and we’d be happy to answer any questions!
Should I choose 3M or bolt mounting?
All depends on where you plan to put the emblem. If it’s going on the hood, door, tailgate, trunk, etc, definitely choose 3M. The only time you should choose bolts is if the emblem will be installed on the grille. The bolts are 1″ long and only 1/8″ wide, so they fit almost any grille, stock or aftermarket.
Are the emblems easy to install?
You’d be surprised! 3M emblems are just peel and place, and emblems with studs come with large washers and nuts for easy mounting to any grille. Sometimes the small tape on the single layer emblems take a while to peel, but that’s about the only trouble you’ll have. Check out our YouTube video explaining the whole process here:
The default sizing doesn’t work for me, can it be changed?
Yes! We can do any size you’d like. Just contact us beforehand, because bigger emblems can be more expensive and we can only make emblems so small.
How long will the emblems last?
You’re emblems should stay flawless for years to come. We use high grade aluminum, authentic 3M tape and stainless steel bolts for each and every emblem, and each emblem is powder coated; a finish superior to most paints. If you live in an area with a harsh climate or with lots of salt on the roads, it may be best to apply a protective coating or automotive wax to your emblems, just to be safe!
Do you offer discounts for bulk orders?
If an order is greater than 5 emblems, we may be able to offer a discount. This depends on emblem choice, colors and quantity, and is not guaranteed.